Effective Date: 29-03-2026

Welcome to Vaidhyaa. By using our platform, you agree to the following terms.

1. Platform Role

• Vaidhyaa is a technology platform that connects users with hospitals, doctors, nurses, labs, and pharmacies.

• Vaidhyaa does not provide medical services or treatment.

2. User Responsibilities

Users agree to:

• Provide accurate information

• Use the platform responsibly

• Respect healthcare providers

3. Appointment Booking

• Users can book appointments through the platform

• Availability depends on the provider

• Providers are responsible for delivering services

4. Payments

Users agree to:

• Payments are processed via third-party providers

• Vaidhyaa is not responsible for payment gateway failures

5. Cancellation & Refund

• Governed by the Cancellation & Refund Policy

• Refund eligibility depends on timing and service conditions

6. Limitation of Liability

Vaidhyaa is not responsible for:

• Medical advice or treatment

• Outcomes of consultations

• Actions of healthcare providers

7. Account Termination

We may suspend or terminate accounts for misuse.

Users may delete their account at any time.

8. Privacy

Use of the platform is subject to our Privacy Policy.

9. Changes to Terms

We may update these terms at any time.

10. Contact

Vaidhyaa Health Services Pvt Ltd

Email: hr@vaidhyaa.com

Website: https://www.vaidhyaa.com